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Website chat · answers from your own documents

A website chat that
cannot make things up.

We turn your FAQ, price list and documents into answers you approve. The chat on your site gives those answers, word for word, at any hour. When it has no answer, it takes a name and number for you instead of guessing.

USD 149 a month. No charge per conversation.

How it works

Three steps. You sign off on the middle one.

  1. 1

    You give us what you already have

    Your FAQ, price list, service sheets, policies and PDFs. Whatever you would hand a new employee on day one.

  2. 2

    We write the answers, you approve them

    We turn your documents into plain questions and answers. You read every one. The chat starts switched off and empty, and goes live only when you switch it on.

  3. 3

    It answers on your website

    Only from the answers you approved, the same way every time. A contact typed mid-conversation becomes a lead in your Feerasta workspace.

Why it is safe to leave on

No model writes a word in front of your customer.

Same question, same answer

There is no AI model call in the customer's conversation. You can read exactly what your chat will say before anyone asks.

A person when it matters

Asked for a person, a complaint, or a request for regulated advice is caught first, ahead of your own answers. The customer is answered and their details reach you as a lead.

Tested before it goes live

Every switch-on runs a battery of hostile test questions. It cannot go live while a critical check fails.

Checked after, every time

Stored conversations are scored afterwards, not sampled. Anything risky is set aside for a person to review.

It works only on the website addresses you register with us. The chat on this page is the same widget.

Said plainly

What it does not do.

  • It does not read your files by itself. We turn them into answers with you. You cannot drop a PDF into the chat and have it answer from it.
  • It does not write new answers. A question nobody answered gets a polite request for contact details, not a guess.
  • No one takes over the chat window. When a customer wants a person, you get their details and reply by phone or email.
  • It does not book or take payments in the chat.
  • No patient health information. We do not sign BAAs. Clinical work belongs on Sovereign, on your own hardware.
Price

One plan, one setup fee.

Set it up with us
USD 299 once

We write the answers from your documents and material, you approve each one, and we put the chat on your website. Writing the answers is included.

Credited in full if you move to the Business plan within 90 days.

Prefer to do it yourself? The 14-day free trial needs no card. Your data is hosted in Germany (EU).

Get started

Send us your FAQ. See your answers before anyone else does.