AdministratorRoutine office work
Administrator prepares replies, reviews financial records and follows up with customers. Every action arrives as a draft.
View AdministratorFeerasta: AI software and services for businesses
Off your plate.
Still in your hands.
We answer your phone, keep your books and look after your Google listing. You decide what goes out on its own and what waits for your OK.
Three things we take off your plate
Your phone.
Your phone, answered in your words.
It answers from the answers you approve, says it is an automated assistant, puts anyone who asks for a person through to you or takes a message, and flags complaints for you. You get a monthly report on your calls and enquiries.
Your books.
Your books kept, and checked, every month.
We flag duplicate charges and suppliers charging more than the last price you paid, and draft reminders for what customers owe you. Built first for our family’s business: 11+ years of consecutive monthly payroll approvals.
Your Google listing.
See your new site before you pay a cent.
We design your homepage and show it to you before you pay anything. Ascent looks after your Google Business Profile and local search.
BUILT FOR
The phone line
How a call is answered.
From the first ring to the written record, in five steps.
Your customer dials your number
Your carrier passes the call to us: always, after a number of rings, or when you are busy, as you chose. Customers keep dialling the number they know.
It says it is an AI
On the first turn it says it is an automated assistant and names your business. Always on for every business. It cannot be switched off.
It answers from your rules
It answers what you taught it, takes the caller’s details, and books where your calendar is set up. A question nobody set up an answer for is not guessed at.
A person is one request away
If the caller asks for one, the call goes to the number you chose. If nobody can take it, the agent takes a message and never hangs up on the caller.
You get the record
A written record of what was said and a plain summary, for you to read afterwards. Kept 12 months by default; you choose the period. The line does not record call audio.
What we offer
Software your team can use, services we manage for you, and systems built for your business.
View all services and productsBusiness software
Tools for customer enquiries, phone calls, sales and financial reviews.
ConciergePhone answering
Concierge's phone menu offers English, Portuguese, Spanish, French or Urdu. Concierge books the work, or passes the call to a person.
View ConciergeRelateCustomer management
Relate CRM brings contacts, conversations, deals and follow-up tasks into one place.
View Relate CRMWebsites and marketing
Design and managed services to help customers find and understand your business.
StudioWebsite design
Custom websites with written content, enquiry forms and ongoing care. We design your homepage first and show it to you before you pay anything.
View website servicesCreativeBranding and content
Visual identity, graphics and content for your website and marketing.
View creative servicesAscentSearch and customer follow-up
Ascent covers local search visibility, business profiles, review requests and customer follow-up.
View marketing servicesPrivate AI and custom projects
For businesses that need their own infrastructure, purpose-built software or help planning an AI project.
SovereignPrivate AI systems
AI deployed on your servers, in your private cloud or on dedicated hardware.
View private AIBespokeCustom software
Applications and integrations built for a specific business process.
View custom developmentAdvisoryAI advice and training
Review where AI could help, choose suitable tools and plan implementation.
View advisory servicesTry a task.
See what happens next.
Explore invoice review, a customer reply or a website brief.
Feerasta · Review deskInteractive demo
Needs your attention
Possible duplicate invoice
The supplier, invoice number, and amount match a record already in the sample ledger.
- Supplier
- Sample Supply Co.
- Invoice
- INV-1042
- Amount to review
- $928.00 USD
You decide what happens next.
Evidence ready
Compare the two records
Compare the new invoice with the existing entry. A match is a reason to review, not a decision made for you.
| Check | New invoice | In the ledger |
|---|---|---|
| Supplier | Sample Supply Co. | Sample Supply Co. |
| Invoice | INV-1042 | INV-1042 |
| Amount | $928.00 USD | $928.00 USD |
| Status | Awaiting review | Paid · 2 Sep 2026 |
Decision recorded
Invoice marked as duplicate
You marked the sample invoice as a duplicate. It stays out of the sample payment queue.
- Reviewed by
- You, in this demo
- Decision
- Marked as duplicate
- Real-world changes
- None. This is a demonstration.
AI prepares the evidence. You make this decision.
01 / THE ENQUIRY
A new customer question
“We need a website for our repair business. Can it explain our services and let customers request a quote?”
The reply should answer the question and ask for the details needed to scope the work.
02 / PREPARE AND REVIEW
A useful first response
Open the example reply, check its content, then record a review decision.
“We can scope a website around your services and a quote-request form. Which repairs do you offer, where do you work, and do you have an existing website? We can use that information to discuss the scope and next step.”
Nothing has been sent. This is a prepared example, not a live AI response.
No account required
Explore customer enquiry workflows ↗01 / THE BRIEF
Make the business clear
“We offer repair services in two areas. Customers need to see what we do and contact us from their phones.”
A website brief should describe the customer, the services and the action visitors need to take.
02 / REVIEW THE OUTLINE
A plan you can discuss
Explore an example structure before a real project is scoped.
- A homepage explaining the services and areas covered.
- Service pages with genuine project photos and clear descriptions.
- A mobile-friendly quote-request form with visible contact details.
- A review of the content and agreed requirements before launch.
Not a proposal or quote.
Scope and commercial terms agreed separately
Explore website design ↗The same work, before and after.
Drag the handle, or use the arrow keys, to compare. The after screens are real Feerasta screens with example data. The before pictures are illustrations.
What missed calls and admin time cost you.
Put in your own numbers. Nothing is sent anywhere; the sum runs in your browser.
This is your own estimate from the numbers above. It is not a promise of what Feerasta will recover.
Security and data
The paperwork, in plain terms.
Nothing sends, pays or commits on your behalf without your say-so. Each card below opens the page that backs it.
- Your data is hosted in GermanyThe platform runs on a server in Falkenstein, Germany. Export everything, any time.Read the trust centre
- An audit trail you can exportEvery action, and the reasoning behind it, is logged and reviewable. The audit log exports separately.See how it is kept
- Consent is recorded, then enforcedA message with no consent record is refused and logged rather than sent. STOP on any channel is honoured.See the consent rules
- A public status pageThe website, the platform and Relate are checked every five minutes by an independent monitor.Open the status page
- Patient details are kept outClinic messages pass through a gate that screens for health details. We do not sign BAAs, so clinical work goes on Sovereign, on your own hardware.Read the rule
- Every provider is listedEach subprocessor is named with what it does and where. A data processing agreement is signed on request.See the list
Stated plainly: single sign-on, an uptime SLA, finer roles and a Canadian data region are not available today. Business customers get them at no extra charge when they ship. See the plans.
- 5 minbetween status checks
- 4 hoursfirst reply when something is down, in support hours
- 14 daysfree, in draft mode, no card
- 12 monthsdefault for call records, you can change it
- 30 daysto change your mind before a workspace is deleted
BUILT AT FEERASTAA closer look
A closer look
at the work.
Our own software and the business processes behind it.
01 / FEERASTA OSThe business overview,
The business overview,
in one place.
A dashboard brings financial information and items waiting for review into view.
Explore the back office ↗
From attendance to payroll.
Attendance and patrol modules are used at our own site. Foreman connects attendance records with the payroll process.
AttendanceReviewPayroll
Explore workforce software ↗Built around a working business.
Read how we check systems against existing records and where human review remains part of the process.
Past recordsReproduceReview
Our own deployment, not an external customer endorsement.
Read the project story ↗Private AI & enterprisePrivate AI on
Private AI on
your infrastructure
For projects that need a defined data boundary, we scope an AI system for your own servers, private cloud or dedicated hardware.
Explore private AI Security, verification and data handling ↗How we test
our systems
Feerasta began inside our family’s manufacturing business. We tested the systems against our own records before trusting them with new work.
Those records include more than eleven years of consecutive monthly payroll approvals, every month since 2015, pre-audited by an outside firm every month since 2018.
That is the history of our family business’s records, not the age of Feerasta or its AI.See how we verify the workHow to get started
Use software with your team
Start free in draft mode. Test against your real questions before enabling live work.
Start free →Get a managed service
Choose a managed service. We agree what is included, how your team reviews it and what it costs.
Browse services →Build a custom system
Begin with a scoped assessment or blueprint.
Discuss your project →
Before we
work together.
Software, service scope, pricing and security.
Where should we start?
Choose one recurring job: handling enquiries, following up with customers, reviewing the books or managing your workforce. Explore the workflows, or describe the task you want to improve and we can help you choose a starting point.
Is this software or a managed service?
Both are available. Use the workflow platform, Relate or Foreman with your team, choose a scoped managed service, or commission a custom system. Each offer has its own scope and terms in our services page.
Can we use our existing tools?
It depends on the tools and the workflow. Our integrations page explains the available connections. We confirm the required access and fit before agreeing a custom project.
What does getting started cost?
The workflow platform starts with 14 days free in draft mode, plus 14 more if you ask. Team and Business are month to month, cancel anytime; managed services have their own prices and minimum terms. Private AI and custom builds begin with a scoped, priced first step. See plans and pricing.
How do you handle security and human review?
Start with our trust centre for the documented controls, verification method, data processing terms and providers. The sample above shows a person reviewing evidence and recording a decision. Your production workflow and permissions are configured for its specific purpose.
Will our employees still review the work?
Your team remains responsible for the decisions. Review and automation rules depend on the workflow and its configured permissions. Agree which actions need approval before enabling live work. Read about verification and review.
What does setup involve?
Choose a specific process, identify the information it needs and confirm the required access. Software starts in draft mode; a managed service or custom project has an agreed scope and setup. Discuss your requirements.
What support and ongoing work are included?
Support, maintenance and ongoing work depend on the product or service you choose. Review the scope, fees and minimum terms for that offer before starting. Check the commercial terms or ask about support for your project.
Tell us what you need to manage, automate or build.