Feerasta · Alojamento Local

The guest concierge that
never sleeps. In every language.

An AI concierge for your short-stay that answers every guest in their own language, day or night, on WhatsApp. It handles check-in, the apartment, and the city, upsells late checkouts and extras, and turns guests into direct bookings, so you keep more and the OTA keeps less.

WhatsApp-first Every language EU AI Act ready
The problem

Your guests don't keep your hours.

They message at 2am, in five languages, asking the same questions. You answer or you lose the five-star review. And every booking through Booking.com or Airbnb hands over the commission and the guest relationship.

You cannot be a 24/7 multilingual front desk for one apartment. The concierge can, and it pays for itself the first time it saves a commission or sells a late checkout.

What it does

A front desk for your flat, on autopilot.

Answers in their language

Check-in times, the smart lock, wifi, house rules, parking, the best dinner two minutes away. English, Portuguese, Spanish, French, and more, instantly.

Upsells without asking

Late checkout, early check-in, a mid-stay clean, airport transfer, an experience. Revenue most hosts leave on the table, offered at the right moment.

Turns guests into direct bookings

It captures the guest and invites them to rebook directly next time, off the OTA, no commission, your relationship to keep.

24/7, on WhatsApp

Where your guests already are. No app, no friction. Instant replies that read as a five-star, ever-present host, while you sleep.

How it works

Live in a day, built from your listing.

1

Tell us about the place

Your listing, house manual, check-in details, wifi, rules, your favourite local tips. We connect a WhatsApp number.

2

We train your concierge

On your apartment and your tone, in minutes. You approve how it sounds.

3

It runs your guest comms

Answers, upsells, and books, and flags you only when a human is genuinely needed.

Try it now

Ask it anything, in any language.

This is the real concierge, running live for a sample Chiado apartment. Try check-in, wifi, a dinner recommendation, or a late checkout.

Built for Portugal, and the law

Compliant by design.

It tells guests it is an AI assistant at the start, ready for the EU AI Act (Article 50, in force August 2026). Guest data stays in the EU and is handled under the GDPR. It never pretends to be you, and a person is always one message away. Invoiced locally with recibos verdes.

Pricing

It pays for itself in one saved commission.

Sized to your property and your bookings, a flat monthly, no lock-in. You keep the upsells and the direct bookings. Tell us about your place and we will come back with the number.

Call the demoBook a call